Operating Hours
Our business hours are Monday to Friday, 9:00 AM – 6:00 PM (China Standard Time).
Order Processing Time
After your order is placed on Playbabys.com, it will be processed within 1–5 business days (Monday to Friday). Once your order has been packaged and shipped, we will send a confirmation email containing your tracking number.
Shipping Time
We currently offer standard shipping to the United States only.
The estimated delivery time after dispatch is 7–20 business days.
Delivery times may vary slightly depending on your location and local logistics conditions.
Estimated Total Delivery Time
The total estimated delivery time (including processing and shipping) is 8–25 business days.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress at any time.
Contact information:
Company：Zhuhai Jianfan Culture Communication Co., Ltd.
Contact Person: Mr. Huang
Contact Number: +86 180 2835 5375
Add: Room 105, No.6 Baohua Road, Hengqin New Area, Zhuhai, Guangdong, China
Contact E-mail: customer@playbabys.com